- APD Waiver Support Scorecard

Waiver Support Coordinators List

Below is the list of Waiver Support Coordinators (WSCs) who serve the county you selected. If you want to pick a different county, you can click on the Choose a Different County button below.

How to Use the WSC List

The Waiver Support Coordinator (WSC) List is presented as a table with a row for each WSC. The columns provide demographic information, important work history and performance-based information for each WSC. The table is sorted into the following columns:

County – The county in which the WSC is approved to serve consumers.
WSC Name – the name of the WSC.
Years of Experience - The number of years serving as a WSC have worked as a WSC.
Satisfaction Score - The WSC’s rating, on a 5-point scale, based on the feedback of individuals they served over the past 18 months.
Violations Count - The career number of reported violations (ethical and professional).
CDC+ - indicates whether the WSC is approved to work with people enrolled in the Consumer-Directed Care Plus (CDC+) program.
QO Name - The name of the Qualified Organization (QO) where the WSC works.
QO OverallScore – The average score of all quality reviews, across all counties served, completed for the QO by the Agency’s Quality Improvement Organization (QIO), Qlarant.
QO ReviewDate – The last date of a Quality Review completed for the QO by Qlarant.

Note:The quality scores for Qualified Organizations (QO) are provided by Qlarant, the Quality Improvement Organization that provides quality assurance and quality improvement (QA/QI) services for persons with developmental disabilities enrolled in Medicaid Waiver programs within the State of Florida. Qlarant conducts Provider Discovery Reviews (PDR) to evaluate the performance of each provider in the domains of person-centered practices and compliance within the service delivery system. For more information on Qlarant and the review methodology used in PDRs, please visit their website at Qlarant Project Description.

To learn more about a WSC, select the Details button to the left of their name.

You can also compare up to four WSCs by selecting the checkbox next to the names of the WSCs you want to compare and then clicking the Compare Selected WSCs button at the top of the table.

Search Data: The first row in the table allows you to search for specific information within each column. For example, if you want to limit the list to WSCs whose names are Jo, enter “Jo” in the box under WSC Name.

Sort Data: You can also sort each column by clicking on the column header. This will arrange the list in increasing or decreasing order based on the information you selected. For example, if you select Violations Count, WSCs will be listed in order by the number of violations they have received.


WSC Scorecard Start a Survey	Waiver Support Coordinators List Below is the list of Waiver Support Coordinators (WSCs) who serve the county you selected. If you want to pick a different county, you can click on the Choose a Different County button below. How to Use the WSC List The Waiver Support Coordinator (WSC) List is presented as a table with a row for each WSC. The columns provide demographic information, important work history and performance-based information for each WSC. The table is sorted into the following columns: County – The county in which the WSC is approved to serve consumers. WSC Name – the name of the WSC. Years of Experience - The number of years serving as a WSC have worked as a WSC. Satisfaction Score - The WSC’s rating, on a 5-point scale, based on the feedback of individuals they served over the past 18 months. Violations Count - The career number of reported violations (ethical and professional). CDC+ - indicates whether the WSC is approved to work with people enrolled in the Consumer-Directed Care Plus (CDC+) program. QO Name - The name of the Qualified Organization (QO) where the WSC works. QO OverallScore – The average score of all quality reviews, across all counties served, completed for the QO by the Agency’s Quality Improvement Organization (QIO), Qlarant. QO ReviewDate – The last date of a Quality Review completed for the QO by Qlarant. Note:The quality scores for Qualified Organizations (QO) are provided by Qlarant, the Quality Improvement Organization that provides quality assurance and quality improvement (QA/QI) services for persons with developmental disabilities enrolled in Medicaid Waiver programs within the State of Florida. Qlarant conducts Provider Discovery Reviews (PDR) to evaluate the performance of each provider in the domains of person-centered practices and compliance within the service delivery system. For more information on Qlarant and the review methodology used in PDRs, please visit their website at Qlarant Project Description. To learn more about a WSC, select the Details button to the left of their name. You can also compare up to four WSCs by selecting the checkbox next to the names of the WSCs you want to compare and then clicking the Compare Selected WSCs button at the top of the table. Search Data: The first row in the table allows you to search for specific information within each column. For example, if you want to limit the list to WSCs whose names are Jo, enter “Jo” in the box under WSC Name. Sort Data: You can also sort each column by clicking on the column header. This will arrange the list in increasing or decreasing order based on the information you selected. For example, if you select Violations Count, WSCs will be listed in order by the number of violations they have received. Please select more than one and up to 4 to compare!
© 2026 - Agency for Persons with Disabilities